Washing instructions:

You can easily zip off the fabric on both cushions and mattresses. This makes it possible to wash the fabric at a low temperature. It is recommended to wash at a maximum of 30° and with mild/extra gentle soap. We recommend turning the fabric inside out when washing.

Tips: The sofa cover can be dry cleaned, machine washed, or hand washed. However, we recommend dry cleaning or hand washing. Frequent machine washing may damage the fabric fibers and cause the cover to become deformed.

You can schedule an appointment to visit our fashion furniture showroom in person at:Address: 99/9-99/11, Moo 5, Lam Luk Ka District, Pathum Thani 12150

   Yes! For customers who live far from our warehouse or find it inconvenient to visit in person, we’re happy to offer a virtual warehouse tour. Simply select your preferred time slot from the calendar and specify your desired platform (LINE or WhatsApp) in the message. We’ll send a confirmation email with a LINE link (if LINE is chosen) or contact you via WhatsApp at your booked time for the virtual viewing

We sincerely apologize! Please notify us within 24 hours of receiving the product. Kindly take detailed photos of the item (including the product itself, packaging box, and all protective materials). You may send all evidence to email:homelivinginbox.info@gmail.comwith the subject line 'Damaged Product - [Your Invoice Number]'. Contact our team immediately upon discovering the damage to expedite communication with the shipping company. Please retain the damaged item until the shipping company completes their investigation.

ข้อควรทราบ:
เพื่อความสะดวกและความพึงพอใจของท่าน กรุณารายงานปัญหาการจัดส่งทุกกรณี (เช่น สินค้าเสียหาย/แตกหัก สินค้าหาย หรือจัดส่งผิดตำแหน่ง) ภายใน 24 ชั่วโมง การแจ้งข้อมูลอย่างรวดเร็วจะช่วยให้เราจัดการปัญหาได้ทันเวลาและพัฒนาบริการให้ดียิ่งขึ้น

If a pre-order is canceled after materials have been procured, a 20% administrative fee of the total product price will apply. This cost will be deducted from the refund amount. This policy applies to all orders, and terms can be reviewed before payment.

Warranty Policy:
Our products come with a 5-year warranty.
Exclusions (including but not limited to):

1. Normal wear & tear: Pilling, fading, natural deterioration of product/parts
2. Human-induced damage: Misuse, improper cleaning/maintenance, incorrect transport/storage, or user negligence
3. Improper use: Modifications, incorrect assembly, use beyond intended purpose
4. Environmental damage: Sun exposure, extreme temperatures, chemical surface damage
5. Force majeure: Natural disasters (e.g., earthquakes, floods)
6. "As-is" items: Products with clearly disclosed defects at purchase
7. Clearance items: Products sold at final discount price of ฿0.99
8. Commercial/public use: Products used in commercial or public spaces